Pros
No weekends. Discount at retail cvs stores.
Cons
No room for advancement. Only raises are given once per year based on performance. If you are exceeding all expectations, you might get a quarter. No training- they teach you how to navigate the computer systems but not how to resolve customer issues. No culture- you might get acknowledged if you are a favorite. No loyalty- if you exceed the point system for absences you are fired. Points stay for a full year. No parking- arrive early or walk from another building's lot. No incentives. Health insurance will consume a large percentage of your paycheck. Salary is lower than area average for similar jobs. No professionalism. Meetings are held in a walking area between desks. Can't hear? Too bad. There is a lunch room and multiple conference rooms but they are not used. There are only 6 bathroom stalls for over 200 people. It's filthy. Bedbugs have been an ongoing issue. The lunch room features free coffee vending machines which are constantly breaking down. No environmental consciousness. Styrofoam cups and single use plastics are provided with no recycling services. It's unsafe. No safety training, no fire drills.