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One Legal

Acquired by InfoTrack

Is this your company?

I'll say this, it was an exciting ride! - Anonymous employee One Legal Employee Review

2.0
Sep 14, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced work environment. The days will go by quick. The days are never boring. Dress is casual. Down to earth co workers. Pretty good pay for industry standards. Benefits are okay. Some good people in upper management.

Cons

You will be pushed incessantly and you will feel like a turnip being squeezed for everything your worth. Upper management often times doesn't have a proper understanding of how much goes into getting the job done. They also change direction on company policies based on a customer reaction. They do this and blame the employee for the customer being upset who was only following company policy. There is often a lack of trust that upper and mid management shows towards employees. You will often feel micro managed. When a customer issue arises upper management will often be reactionary before allowing staff to investigate. A lot of brow beating goes on here. Management doesn't always have a consistent philosophy. Vacation/sick time is not comparable to other industries. As an employee, you will often feel not valued. Favortism is a problem often times.

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One Legal Response
10y
I want to thank you for taking the time to give us feedback. I’m sorry that your experience at One Legal didn’t match up to our aim of being a great place to work. Yes, our industry requires that we provide a fast service to our customers, but that must never make our employees feel like they’re being pushed beyond their limits; if you felt this way, I am sorry. I will open up an enquiry into managers and how they deliver feedback, the idea one of my managers put you down is simply unacceptable. We are taking your feedback and looking at how we can address the areas in which we didn’t deliver a great work experience for you. In particular, we are taking significant steps to encourage free, fair, and transparent communication between managers and employees. We have also added “sick time” to our employee offerings. As you may know, the President holds a monthly town hall meeting with all staff and I encourage all staff to raise issues either with myself or the President directly or indirectly with HR. I am sorry that you didn’t feel able to do this while at One Legal – I will consider how we can further improve in this area. Thank you again for the feedback. It helps us to make One Legal a better place to work. I wish you the best of luck with all of your future endeavors. Jim Wilmott, Senior VP of Operations

Explore other reviews about One Legal

5.0
Dec 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Open door policy with room to grow.

Cons

Laid off due to covid.

2.0
Jul 24, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at One Legal who get the work done are a diverse and smart team of can-doers who deal with some of the toughest customers on Earth: lawyers! They also have a great team pf middle and branch managers who get the job done and provide valuable court services. They have a nice work-space, free parking, occasional company events and decent benefits. But best of all are the staff that work hard and deliver through thick and thin.

Cons

Top-tier management is constantly changing direction and wasting valuable resources and time. Their employees' families depend on them to execute the right strategy and lead to success, not just sustain their original business model in a new form. The CEO has all but checked out and is not kept in the loop by his team. Top performers are sometimes viewed as a threat to status quo and the General Manager propagates a worrisome culture. Many managers who perform well and exceed their goals are not included in business decisions and development. Performance feedback and coaching is lacking.

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