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One Medical

Part of Amazon

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Positive culture and management, but low pay and repetition - Member Service Representative One Medical Employee Review

4.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, Management, great experience for this role if in the office. Role is more taxing if virtual from what I have heard

Cons

Low pay, work can feel repetitive and takes time to scale upward

Explore other reviews about One Medical

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Communicating team, support, team engagement

Cons

No cons to report at the moment

1.0
Jul 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to support patients and provide meaningful healthcare services. Gained valuable experience in laboratory operations and clinical workflows. Worked with a team to support patient care needs.

Cons

Concerns regarding management communication and employee treatment. Felt workplace concerns were not handled consistently or transparently. Experienced challenges with accountability and trust in leadership processes.

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