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One Medical

Part of Amazon

Is this your company?

Good for First Job, Not Much Long-Term Potential - Physician One Medical Employee Review

2.0
Mar 31, 2014
Recommend
CEO approval
Business Outlook

Pros

The company tends to attract young people. When there is nothing else out there, this is a good job that pays the bills. I agree with a previous reviewer that this company is a good side-job while allowing you to pursue your true passions.

Cons

The company weighs heavily on its marketing efforts to make itself appear to be the best medical office for patients. They do this by carefully monitoring their online Yelp reviews. This may work to attract more patients, but is completely misleading and the number one source of physician dissatisfaction. Whenever a negative Yelp review is posted (many times because the patient is just unreasonable), management will do everything they can to get the patient to take it down or pay Yelp to remove it, while doing nothing to defend the physician. When physicians approach management that online reviews do not tell the whole story, management quickly responds that it is the physician's responsibility to set patient expectations, and if you get a negative review, it is your fault that you did not set patient expectations right. What ends up happening is that the physicians who cater to patients' every wish (even if they are not medical sound) get the best ratings from patients. Many patients have figured this out, so will leverage this by going to One Medical Group for controlled substances due to the "good customer service" promise. Management has done nothing to make the medical clinic a safe and medically accurate institution. There is a lot of turnover at the company. There are some clinic sites where the entire physician staff has overturned within a year, or there are no physicians on staff at all. This reflects how unhappy physicians are working at this company. One of the questions the company asks its patients is "How likely would you recommend this medical office to a friend or a family member?" When the company asked its physicians this exact question, most physicians answered "Very unlikely." In my opinion, the physicians at this company does not seem very bright. One physician used to ask me how to treat diabetes, the most common disease in primary care. I am not comfortable recommending this medical office to a friend or family member if the physicians do not know how to handle basic medical problems, regardless how great their bedside manner or online reviews are.

Explore other reviews about One Medical

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Communicating team, support, team engagement

Cons

No cons to report at the moment

1.0
Jul 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to support patients and provide meaningful healthcare services. Gained valuable experience in laboratory operations and clinical workflows. Worked with a team to support patient care needs.

Cons

Concerns regarding management communication and employee treatment. Felt workplace concerns were not handled consistently or transparently. Experienced challenges with accountability and trust in leadership processes.

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