Chicago office review - Benifits Advisor OneDigital Employee Review

4.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Pros This is a role that is 100% in the office so you are able to meet a lot of great people and work side by side with them. I have made a lot of awesome relationships with my coworkers, which is what I was looking for. They do hire a lot of people throughout the year, just a non-stop hiring company. It’s ok because I do see a lot of individuals get promoted to management. The company does have turnover but it isnt uncommon for a role like this. Onto the job itself, you are on the phones for 100% of your day minus your 1 hour lunch + personal time. You are answering phone calls with individuals that already have a Medicare Advantage plan and trying to see if you can get them more benefits than what they are currently receiving. If you aren't taking inbounds then you are making outbounds (I typically make about 70-100 per day). If you accept this role, you need to want to be on the phones all day and working towards something. Whether you want to apply to be a manager around the year mark or if you are just trying to get good experience grinding it out on the phones, you need to have the reasons why you are coming into this role. I didn't have any sales experience prior to this so it is nice to come into a company that would train me. The job is a grind but it has taught me the skills that I needed to be successful in sales for my future. I don't participate in many events but there are different sporting teams and afterwork activities that happen to get everyone in the company involved. Fun games and events that happen typically monthly too.

Cons

Like I said above you are on the phones all day, which can be repetitive at times. Like any job though, there are days when you don't want to come in and do the work. The calls are back-to-back to back too, so you need to be able to leave the past in the past and move forward. I have learned a lot from this process.

Explore other reviews about OneDigital

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong company culture focused on taking care of employees and clients. Excellent place to work, as long as you're willing to put in the time and effort.

Cons

Not necessarily a con. Still a relatively young, and growing firm that is building out structure.

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The office is in a convenient location inside the Sears Tower and is well maintained. The sales floor is genuinely diverse, with people of different ages, backgrounds, and experience levels. You'll find everyone from recent college graduates to career changers and seasoned professionals. The atmosphere can be energetic and even fun at times, with music playing and plenty of conversation around the office.

Cons

Micromanagement was a huge issue during my time here. The reviews mentioning timed bathroom breaks and strict expectations around phone availability were consistent with my experience. It often felt like every minute of the day was being monitored. Most of the people I spoke with weren't just seniors—they were some of the most vulnerable people I've ever worked with, including individuals dealing with dementia, mental illness, physical disabilities, or serious financial hardship. Even in those conversations, there was constant pressure to push forward with the sales process instead of taking the extra time those situations sometimes deserved. I also found that speaking up or questioning decisions wasn't encouraged. If you weren't willing to go along with management without much pushback, it could affect how you were treated. In my experience, some interactions with sales and program managers felt unprofessional and, at times, verbally aggressive. If you're genuinely interested in getting into the Medicare industry, you can definitely gain experience here, but I'd treat it as a stepping stone rather than somewhere to build a long-term career. There are better brokerages out there, and if staying in the industry is your goal, I'd recommend exploring those instead.

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