Pros
Good benefits. Decent base pay. Bonus potential and OT (OT availability was cut company wide towards the end of my tenure). From what I saw promotion from within seemed to be the common practice at the branch through upper branch management levels.
Cons
Mandatory to work at-least on day a week late. half day's on Saturdays were expected if delinquency was high. Was told during an annual review by my manager during my last year before quitting that I would not be receiving any more annual raises unless I acquired an insurance license and was promoted to a senior loan specialist, A role that held no change in pay or job duties and had no way to guarantee getting promoted to. Frequently changing company policies can be annoying to keep up with and were almost always changes that made usually simple tasks more complicated or tedious. The company really wants you to push high interest auto loans that almost always involved the customer refinancing their current auto loan into a new loan with a higher interest rate to get cash out, a lot of the time these are a bad deal for the customer. You would be expected to make a genuine effort to sell this even if the customer qualified for the same amount without having to put up collateral at all.
