Do NOT come here. - Senior Loan Specialist OneMain Financial Employee Review

1.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Generous time off. Great team members in my branch.

Cons

Medical benefits are costly and you are under insured. I have been here many years and have never been this stressed out and have never worked as hard as I am working now. They have made getting bonus extremely difficult with now putting more emphasis on delinquency. Delinquency company wide has been suffering because of many attributing factors including poor economy, but mostly because we are making bad loans. Debt settlement agencies are coming after our accounts and there’s nothing we can do about it. The company doesn’t seem to be doing anything to combat this issue and they are holding the losses against us. It doesn’t matter how much you close in sales if the loans are crappy and when they go belly up, they come out of our bonus. We are being forced to make bad loans and when they go sour, we have to pay. In all the years I’ve been here, I have never seen it this bad. The credit of our customers has never been as bad as it is now, and we are being forced to lend to them, which would be all well in good, giving them some help maybe a second chance, but they aren’t able to pay their bills, including us. Which then comes out of our bonus when they go belly up. So, we are being forced to make bad loans so the stockholders can make their money, but then when they go south, the stockholders don’t pay for that the employees do. Collections have never been this difficult. You cannot move up unless you pass the life insurance exam, but this company is a loan company, why they are selling life insurance is still beyond me, we don’t sell it in my branch. Take my word for it, after all of these years here it’s never been this bad. Stay away.

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OneMain Financial Response
11mo
Thank you for sharing your feedback regarding branch operations and lending practices. We are committed to maintaining the highest standards of integrity and welcome any additional details you can provide at hrsocialmedia@omf.com to help us better understand and address your concerns. - ck

Explore other reviews about OneMain Financial

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative work environment, hybrid schedule, great leadership

Cons

None so far this year

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OneMain Financial Response
2mo
Thank you for sharing. We are happy to hear about your positive experience.
1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

Cons

Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

1
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OneMain Financial Response
1mo
Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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