Stay away! - Anonymous employee OneSource Virtual Employee Review

1.0
Dec 15, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great employees Good values on paper

Cons

I joined OSV because the vision was something I wanted to be a part of. Unfortunately, that changed quickly. OSV has some awesome employees but senior leadership doesn't value the employees that invested huge amounts of time to build the business and keep it going during tough times. They are looking to place blame instead of trying to fix the root of the problems. This has resulted in micro-management, low morale, and significant turnover. There were some good leaders who cared and advocated for their employees but many of them have left. The pay and benefits look good on paper. Unlimited PTO is a great concept but doesn't play out in the real world, it's difficult to take even 1 week off, let alone more. The changes to the merit process will result in existing employees base salary below market value after only a couple of years. 401k match is sub-par. I keep hoping that OSV will turn things around, but I am not convinced they can. The outsourcing world is hard, OSV is harder.

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Working with great people who collaborate across departments

Cons

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4.0
Mar 26, 2026
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Pros

I’ve had a very positive experience working at OneSource. The leadership team is engaged, forward-thinking, and genuinely invested in both the company’s growth and the success of its employees. There is a strong sense of ownership and accountability across the organization, which creates an environment where your contributions truly matter. What I appreciate most is the opportunity to make a meaningful impact. As the company continues to grow and evolve, there is room to build, improve processes, and help shape the future of the organization. Collaboration between teams continues to strengthen, and leadership is open to feedback and new ideas. The culture is supportive, and there is a shared commitment to doing right by both employees and clients. It’s a great place for someone who enjoys being part of a growing organization and wants to contribute in a hands-on way. Pros: Supportive and accessible leadership Opportunity to make an impact Growing company with evolving processes Collaborative environment

Cons

Growth can bring change and require adaptability

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OneSource Virtual Response
2mo
Thank you so much for taking the time to share this thoughtful review! It's wonderful to hear that your experience at OneSource Virtual has been a positive one, and your words about leadership, collaboration, and impact really do reflect what we strive to build here every day. You're absolutely right that growth brings change — and we're grateful to have team members who embrace that with the kind of ownership and adaptability you've described. Your feedback about investing in communication and cross-functional alignment is well-taken and something we're actively focused on as we continue to scale. Thank you for being part of what makes OSV a great place to work. We're glad you're here!
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