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      OneTouch Direct

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      OneTouch Direct reviews

      T-Mobile Customer care service partner - Anonymous employee OneTouch Direct Employee Review

      3.0
      Apr 9, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Trainers, supervisorso, managers, and administration are all very supportive.

      Cons

      Expectations are set for quantity not quality, they expect you to identify with the customer but then tell you about your talk time needs to be lower!

      Explore other reviews about OneTouch Direct

      5.0
      Jul 23, 2025
      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unique workplace like no other

      Cons

      No cons at all, really like the work environment

      avatar
      OneTouch Direct Response
      11mo
      Thank you for your positive feedback! We’re glad to hear that your time at OneTouch Direct left a strong impression and that you enjoyed our unique culture and work environment. While your time with us may have been brief, we’re grateful for your contributions and are thrilled that your experience was a positive one. We wish you continued success in your career journey and hope you carry great memories from your time with us!
      2.0
      Jan 29, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relish and free meals they provide as a courtesy

      Cons

      No room for growth by performance its how much they like you Targeting and harassment run rampant unless you're to yourself

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