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OneTouch Direct

Is this your company?

Answering inbound calls for T-Mobile setting up lines and adding lines to customers accounts - One Touch Direct OneTouch Direct Employee Review

2.0
Jun 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Full time job and you are guaranteed to have forty hours a week. $10/hr+ commission. Agents are there to help you with questions sometimes supervisors.

Cons

If you don't make sales you will be fired no matter how hard you try to get sales you MUST meet 20% conversion rate. Every call you take counts on you no way around it even if its a transfer call.

Explore other reviews about OneTouch Direct

5.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Unique workplace like no other

Cons

No cons at all, really like the work environment

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OneTouch Direct Response
11mo
Thank you for your positive feedback! We’re glad to hear that your time at OneTouch Direct left a strong impression and that you enjoyed our unique culture and work environment. While your time with us may have been brief, we’re grateful for your contributions and are thrilled that your experience was a positive one. We wish you continued success in your career journey and hope you carry great memories from your time with us!
2.0
Jan 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relish and free meals they provide as a courtesy

Cons

No room for growth by performance its how much they like you Targeting and harassment run rampant unless you're to yourself

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