Pros
The Pros of OneTouch Direct is that the pay is not terribly bad, especially if this is your first job. This is a great entry level position to start out in if you have no work experience and need some to go on your resume. There is also opportunity to earn Commission which is great if you are good at the sales aspect of the job. The direct management of the agents also do the best they can to make the environment as fun as possible.
Cons
There is absolutely NO GROWTH! You might become a Supervisor or even a Team Lead, but the pay isn't great and they will put you back on the phones quicker than you blink because they need more people on the phones to create more revenue. Even though you can make commission they are constantly changing it and it can be very difficult to get into a good rhythm.
