employer cover photo
employer logo
employer logo

OneTouch Direct

Is this your company?

Chaotic and stressful - Sales (Verizon) OneTouch Direct Employee Review

2.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

If you are a top seller you can do whatever you want essentially. People come in late whenever they want. I’ve seen people doing c*ke at the desk. All of these are cons but hey at least there’s a little freedom? Highschool style environment.

Cons

The commission structure is cheeks and the more you sell the more they change the structure to make it harder to earn. Top earners max out at 60 which isn’t much based on how much you have to sell to hit that. Management does not promote from within if you are a top seller. They want you to continue to make them money. Commission is often incorrect which adds to your workload because if it’s incorrect they blame you for not correcting their errors.

avatar
OneTouch Direct Response
1y
Thank you for your candid feedback. We’re disappointed to hear that your experience at OneTouch Direct did not reflect the values and standards we strive to uphold. While we value top performers and understand the pressures of a high-paced sales environment, we also have clear expectations around professionalism, accountability, and workplace conduct. Allegations of substance use or policy violations are taken very seriously, and we strongly encourage any team member who witnesses such behavior to report it through the proper channels so it can be addressed appropriately. Regarding your concerns about the commission structure and internal growth opportunities, we know these are critical to job satisfaction and long-term engagement. Our compensation plans are designed to be competitive and transparent, and we are continuously evaluating them to ensure they reward performance fairly and consistently. If there are errors, our goal is always to resolve them quickly and accurately, and we understand the frustration that can occur when that process feels burdensome. We appreciate your contribution during your time here and the effort you made on behalf of our customers. Your feedback has been shared with senior leadership, and we remain committed to building a more supportive and equitable workplace for all.

Explore other reviews about OneTouch Direct

5.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Unique workplace like no other

Cons

No cons at all, really like the work environment

avatar
OneTouch Direct Response
11mo
Thank you for your positive feedback! We’re glad to hear that your time at OneTouch Direct left a strong impression and that you enjoyed our unique culture and work environment. While your time with us may have been brief, we’re grateful for your contributions and are thrilled that your experience was a positive one. We wish you continued success in your career journey and hope you carry great memories from your time with us!
2.0
Jan 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relish and free meals they provide as a courtesy

Cons

No room for growth by performance its how much they like you Targeting and harassment run rampant unless you're to yourself

See reviews by: Helpful|Rating|Date|All