Seek any other employment. - Customer Service Agent OneTouchPoint Employee Review

1.0
Dec 29, 2019
Recommend
CEO approval
Business Outlook

Pros

No available positive conditions by being employed by One TouchPoint.

Cons

Management seems to be of the current trend in the corporate world. It’s all about profit, not quality or employees. Expensive insurance, no contributions to 401 k, no raises in years. Employees are overworked and significantly underpaid compared with other comparable companies. Way too many managers and customer service or sales that have no experience working in production.

Explore other reviews about OneTouchPoint

5.0
Jan 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Great environment, no micromanaging and the autonomy to do things the best way you see fit

Cons

Sometimes it’s hard to get in touch with resources

1.0
Aug 15, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros to mention about the place or people.

Cons

People are not friendly, company doesn’t like change and your new modern ideas are not welcome, poor benefits, IT department sucks-Their solution for everything is restart your computer, management is clueless, people do not like new people and pushes them out.

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