Stay Away - Applications Support Engineer OneTrust Employee Review

1.0
Apr 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Coworkers were amazing. friendships were made outside of work. the snacks were good too I guess.

Cons

Onetrust was a sweat shop. I was an application support engineer that was apart of the 2020 layoff this time last year so I figured I leave a review. The training was absolutely awful. We were expected to support clients that knew the software better than us. Everyday it was a circus, reaching out internally to find the right contact to help with a case. Which wasnt that bad until, those contacts wouldnt respond for days leaving the client hanging. I watched many members of my team get swamped with work, sometimes working 12+ hours days with no recognition or raises. The people who didnt get laid off and kept their jobs have all left or planning to. I remember Kabir finally allowed us to wfh instead of coming into the office, and he told all of us that ours jobs were safe and we were going to get through this together. 2 weeks later the massive layoff occurred. i was so close with my team. we werent just coworkers, we became friends. So when the majority of us got laid off it screwed up all team morale and definitely made Kabir look ruthless. I personally did not find a job until the fall that year after being laid off in April. I visit linkedin sometimes and see Kabir/Onetrust all up and down the feed, and I get upset because WE ARE THE REASON Onetrust even has the success it has right now. Some people never recovered from that layoff and thank God most of us did. But to see onetrust flourishing, buying up other companies, etc off the backs of 200+ that got laid off because of covid paranoia is absolutely disheartening. i'll never forget that day, because it was such a surprise and Kabir told us our jobs were safe. So yeah. Its been a year. and all of us are still upset at how that played out because we gave so much to Onetrust. The ones fortunate to have kept their jobs all seemed to have left one by one, and im glad they moved on to somewhere they would be appreciated.

Explore other reviews about OneTrust

5.0
Jun 9, 2026
Recommend
CEO approval
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Pros

Good for parental leaves for both parents.

Cons

pay is too low compared to industry

1.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unfortunately there isn't anything worth highlighting. If you are actively interviewing at OneTrust, I would encourage you to carefully read through the reviews. There are several red flags that I wish I would have been aware of prior to joining.

Cons

- Unsustainable turnover and bad leadership: The CEO, CRO, CFO, and CTO abruptly quit shortly after I started. There is extremely high turnover across all teams (particularly in GTM). Favoritism runs rampant, especially with tenured leaders. - Lack of job security and stability: At the beginning of this year, several of my peers were impacted by a reduction in force. This unfortunately appears to be a common occurrence at the start of the fiscal year. OneTrust is a revolving door for top talent. - Poor compensation: The bonus pool was slashed a few weeks after being announced at a company all-hands. This money was allegedly invested elsewhere (unclear where though). There is no equity refresh for existing employees and merit increases were far and few between this year. - Lack of diversity: Despite being headquartered in Atlanta, there are no black c-suite members. The board has no female members. Diversity is limited at the most senior leadership levels.

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