Needs Focus on Culture & Change Mgmt - Customer Success Manager OneTrust Employee Review

Thank you for taking the time to share your experience. It's great to see you enjoyed your benefits, work/life balance, and the new performance management process. We're proud of the work our People team has done to roll out improved benefits, performance reviews, and a more balanced, flexible work environment. We know we still have work to do in this area, so we're excited to see how these get even better in the future. Our Engineering and Product teams have also done an incredible job to build our market-leading product and improve it based on customer feedback. We went through a lot of change in the past 18 months. After acquiring several companies, beginning to scale, and shifting from product to platform, we acknowledge that our culture changed drastically as well. That's why OneTrust leaders started rolling out quarterly, anonymous employee engagement surveys to get actionable feedback and introduced new company values to re-center our culture. Our leaders are also always reevaluating our work to ensure we're aligning with market needs and our people; it's necessary with the exciting, dynamic industry we're in. We have this work outlined in our companywide OnePlan, which is our strategic approach to our goals. Becoming IPO-ready is certainly one of our goals, and we have several others as well. We look forward to the future of OneTrust as our people continue to meet their goals and build a bigger and better OneTrust. Thanks again for your feedback.