Rough - Anonymous employee OneTrust Employee Review

2.0
Sep 18, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great benefits and PTO -Some amazing people on the ground you work with every day

Cons

- No culture. Acquired companies that had culture have lost it -CSM responsibilities change frequently, and they have very little control over several aspects of their bonus -No clear path to career advancement or opportunities. When management is asked they say it’s being worked on, but it’s been over a year -Oftentimes sales has (seemingly) competing goals to CS, resulting in friction between the two departments -Sales is not in the loop about anything CS does. This is not the individual AE’s faults, but a failure of management -CS often feels like the red headed stepchild of the company. Significant resources for training and enablement are provided for other departments, but CS is just asked to tag along and not provided much of anything tailored to them -The CEO came to town and talked about looking for a condo in Vail / Aspen right around the time a lot of employees were told they were not getting merit increases. Very out of touch. -The Chief Customer Officer came to town and didn’t take time to say hello to any of the employees that report up to her.

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OneTrust Response
2y
Thanks for taking the time to share your perspective. We're pleased to see you've enjoyed your benefits, PTO, and coworkers. We agree that our people are amazing; without them, OneTrust would not be the category-defining market leader we are today. OneTrust went through a lot of change in 2022. We made several acquisitions over the years, as you mentioned, and we acknowledge that our culture shifted as a result. That's why we brought on a Talent Management team to revamp our culture and values based on employee feedback. We heard from hundreds of employees through surveys, focus groups, and workshops, and based on our people's needs, we were able to craft new company values that now serve as our north start for how we show up to work. We also have a ton of growth opportunities at OneTrust. Career progression and advancement can happen in a number of ways - through new assignments or rotational opportunities, learning new skills, exposure to new customers or problems to solve, and promotions. When you’re defining and operating in a dynamic market there are no shortage of those opportunities. Last year, many of our team members were also promoted or moved laterally into new roles within the company. We will continue to promote these opportunities and other career development offerings this year. We are also hiring a Director of Learning & Development Director, and we're excited to bring an experienced leader on board who can propel our employees' learning opportunities even more!

Explore other reviews about OneTrust

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good for parental leaves for both parents.

Cons

pay is too low compared to industry

1.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unfortunately there isn't anything worth highlighting. If you are actively interviewing at OneTrust, I would encourage you to carefully read through the reviews. There are several red flags that I wish I would have been aware of prior to joining.

Cons

- Unsustainable turnover and bad leadership: The CEO, CRO, CFO, and CTO abruptly quit shortly after I started. There is extremely high turnover across all teams (particularly in GTM). Favoritism runs rampant, especially with tenured leaders. - Lack of job security and stability: At the beginning of this year, several of my peers were impacted by a reduction in force. This unfortunately appears to be a common occurrence at the start of the fiscal year. OneTrust is a revolving door for top talent. - Poor compensation: The bonus pool was slashed a few weeks after being announced at a company all-hands. This money was allegedly invested elsewhere (unclear where though). There is no equity refresh for existing employees and merit increases were far and few between this year. - Lack of diversity: Despite being headquartered in Atlanta, there are no black c-suite members. The board has no female members. Diversity is limited at the most senior leadership levels.

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