Toxic Environment - Account Manager OneTrust Employee Review

1.0
May 18, 2024
Recommend
CEO approval
Business Outlook

Pros

My direct leadership, teammates, SE and specialists are great. Great people, smart, motivated, ethical. The product is very timely in the marketplace and is what companies are looking to add to their business today.

Cons

The lack of E and S leadership has caused a very toxic, hunger games type environment. There are unethical practices being tolerated in certain areas of the business that have driven away a lot of the people that made OT great. Also, the company is a mess operationally. Helping customers, getting approvals, sending a quote out - those are all things that can take at least a week. Finally, because everyone is stressed out about low numbers and the random layoffs they continue to do, everything is a fire drill. You will feel like you are an on call doctor, not someone selling technology.

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OneTrust Response
2y
Thank you for sharing your perspective. It's great to see you recognized the strength of our product in the market today. OneTrust is doing something really important at the right time. There's a huge TAM at our fingertips that we're tapping into through new business and expansions, and it's all in the name of using data and AI responsibly. Working at OneTrust gives all employees the ability to do meaningful work every day. OneTrust isn't the same company today as it was in 2016 when it started. We've been scaling recently, so new leaders from other successful tech companies have joined the organization to lead us in the right direction. They have been making changes over time to ensure OneTrust is positioned for long-term growth. We acknowledge there's a lot of work to do before we get there, but we look forward to the journey. Our leaders plan to continue listening to employees through regular surveys, and they will do what's best for our company and people along the way.

Explore other reviews about OneTrust

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good for parental leaves for both parents.

Cons

pay is too low compared to industry

1.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unfortunately there isn't anything worth highlighting. If you are actively interviewing at OneTrust, I would encourage you to carefully read through the reviews. There are several red flags that I wish I would have been aware of prior to joining.

Cons

- Unsustainable turnover and bad leadership: The CEO, CRO, CFO, and CTO abruptly quit shortly after I started. There is extremely high turnover across all teams (particularly in GTM). Favoritism runs rampant, especially with tenured leaders. - Lack of job security and stability: At the beginning of this year, several of my peers were impacted by a reduction in force. This unfortunately appears to be a common occurrence at the start of the fiscal year. OneTrust is a revolving door for top talent. - Poor compensation: The bonus pool was slashed a few weeks after being announced at a company all-hands. This money was allegedly invested elsewhere (unclear where though). There is no equity refresh for existing employees and merit increases were far and few between this year. - Lack of diversity: Despite being headquartered in Atlanta, there are no black c-suite members. The board has no female members. Diversity is limited at the most senior leadership levels.

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