Chaotic and not worth it - Technical Consultant OneTrust Employee Review

1.0
Oct 11, 2024
Recommend
CEO approval
Business Outlook

Pros

helpful teammates all dealing with the same chaotic environment

Cons

Pay is far below market. You will not find a competitive offer and you will not grow here, find any current employee and ask for their experience. You may find career growth in spite of this, but it will be a painful process. The product does not work reliably. If you are in a customer facing role, regardless of your job description, you will spend significant amounts of time with product escalations. You will find dead-ends, no responses, and be left to solve on your own. Leadership does not communicate well and does not have a coherent strategy. Half the executive team recently left at once, days prior to another set of layoffs. The CEO thanked the team for being enthusiastic about recent org changes (read: layoffs). I want to assure anyone reading this, there was no enthusiasm amongst this team. On top of all of this, a poorly planned and executed RTO is underway with unclear expectations and no feedback heard from the organization as a whole and the lives affected by such a change - again, with very little communication. Save yourself the trouble, go find a company that will pay what your time and effort is worth, give you a clear definition of your role and expectations, and provide a product that can be sold with confidence that it will meet use cases without significant issue.

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OneTrust Response
1y
Thank you for sharing your feedback. It's disappointing to hear that you've had a negative experience. We appreciate that you highlighted the supportiveness of your teammates, even in challenging circumstances. We recognize the importance of competitive compensation and career growth, and we're proud of the work our People team has done to conduct annual pay reviews and manage performance. At OneTrust, we believe career progression and advancement can happen in a number of ways - through new assignments or rotational opportunities, learning new skills, ETG leadership roles, exposure to new customers or problems to solve, and promotions. When you’re defining and operating in a dynamic market there are no shortage of those opportunities. Within the last year, many of our team members were also promoted or moved laterally into new roles within the company. That said, we know there's always room for improvement, so we look forward to the future enhancements our People team will make. We recognize that company reorganizations can sometimes feel unsettling. Like many companies, we regularly assess our organizational needs to best serve our customers and position the company to get where we want to go. Our most recent restructure is aimed at significantly enhancing our speed, responsiveness, and flexibility. The restructuring was carefully considered, and we repositioned many employees into new business units and roles to minimize the impact on our workforce. Unfortunately, some employees were affected, and we have supported them through this transition. While this transition brings change, it also presents immense opportunities. Our commitment to support our customers remains unwavering, and we are confident that we will continue to foster greater innovation, success, and sustained growth.

Explore other reviews about OneTrust

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good for parental leaves for both parents.

Cons

pay is too low compared to industry

1.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unfortunately there isn't anything worth highlighting. If you are actively interviewing at OneTrust, I would encourage you to carefully read through the reviews. There are several red flags that I wish I would have been aware of prior to joining.

Cons

- Unsustainable turnover and bad leadership: The CEO, CRO, CFO, and CTO abruptly quit shortly after I started. There is extremely high turnover across all teams (particularly in GTM). Favoritism runs rampant, especially with tenured leaders. - Lack of job security and stability: At the beginning of this year, several of my peers were impacted by a reduction in force. This unfortunately appears to be a common occurrence at the start of the fiscal year. OneTrust is a revolving door for top talent. - Poor compensation: The bonus pool was slashed a few weeks after being announced at a company all-hands. This money was allegedly invested elsewhere (unclear where though). There is no equity refresh for existing employees and merit increases were far and few between this year. - Lack of diversity: Despite being headquartered in Atlanta, there are no black c-suite members. The board has no female members. Diversity is limited at the most senior leadership levels.

1
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OneTrust Response
6d
Thank you for sharing your feedback and perspective. It's disappointing to hear that your experience has not met your expectations. We recognize that periods of organizational change can create uncertainty and impact how employees experience the company. Feedback regarding leadership, communication, career experience, and inclusion is important to us, and we remain committed to listening, learning, and improving in each of these areas. Like many companies, we regularly evaluate our organizational needs to best serve our customers and to position the company for long-term success. We acknowledge the contributions of those that have been part of the OneTrust team and wish them the very best in their future endeavors. We appreciate you taking the time to share your perspective.
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