Pay is decent, but job security feels uncertain - Direct Support Professional (DSP) OneWell Employee Review

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was alright and they always paid out mileage

Cons

Being thrown into clients who are behavioral / manipulative to the point you fear job security.

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OneWell Response
4d
Thank you for sharing your experience and feedback. We appreciate your recognition of our compensation and mileage reimbursement, and we're sorry to hear that your experience with client assignments left you feeling uncertain. At OneWell, the safety and well-being of both our team members and the individuals we support are top priorities. We recognize the importance of thoughtful client matching, clear communication, and providing employees with the information and preparation they need before beginning an assignment. Feedback like yours helps us continue evaluating and improving these processes. We appreciate the time you spent with OneWell and thank you for sharing your perspective. We wish you all the best in your future endeavors.

Explore other reviews about OneWell

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- pay - relationship with clients

Cons

- not much support from supervisors

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OneWell Response
4d
Thank you for sharing your experience and for your thoughtful feedback. We're glad to hear that you value the relationships you've built with the individuals and families we serve, as well as our compensation. We're sorry to hear that you felt there was room for improvement in the support you received from supervisors. At OneWell, we believe that strong leadership and open communication are essential to creating a positive work environment, and we are continuously working to strengthen the support available to our team members. We appreciate your dedication to the individuals you serve and your feedback, which helps us continue improving the employee experience. Thank you for being part of the OneWell team.
2.0
Jun 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a steady caseload

Cons

Pay, app issues, no training

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OneWell Response
4d
Thank you for taking the time to share your feedback. We appreciate your recognition of our steady caseload while also highlighting areas where you believe we can improve. At OneWell, we are committed to continuously enhancing the employee experience, including strengthening training resources, improving operational processes, and investing in the support our team receives. Feedback like yours helps us identify opportunities to do better. We value the dedication of every team member and encourage employees to share their concerns directly with leadership or HR so we can better understand their experiences and work toward meaningful improvements. We wish you continued success and appreciate your contributions to OneWell.
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