Good company - Direct Support Professional (DSP) OneWell Employee Review

5.0
Jun 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Paid mileage; about 65 cents a mile. Good pay Great clients

Cons

Limited paid mileage accrual; can't exceed 30 miles a week. Had to wait around for a client for a month before starting. Not entirely organized and communication isn't as good as it should be.

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OneWell Response
6mo
Thank you for sharing your feedback and for highlighting the positive aspects of your role, including pay and working with clients. We recognize that communication, onboarding, and documentation are critical areas, and we continue to improve these processes as we grow. Our systems, including the OneWell app, are updated regularly to help simplify documentation and better support DSPs in their day-to-day work. We appreciate your honesty and the opportunity to continue improving the experience for our team members.

Explore other reviews about OneWell

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- pay - relationship with clients

Cons

- not much support from supervisors

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OneWell Response
5d
Thank you for sharing your experience and for your thoughtful feedback. We're glad to hear that you value the relationships you've built with the individuals and families we serve, as well as our compensation. We're sorry to hear that you felt there was room for improvement in the support you received from supervisors. At OneWell, we believe that strong leadership and open communication are essential to creating a positive work environment, and we are continuously working to strengthen the support available to our team members. We appreciate your dedication to the individuals you serve and your feedback, which helps us continue improving the employee experience. Thank you for being part of the OneWell team.
2.0
Jun 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a steady caseload

Cons

Pay, app issues, no training

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OneWell Response
5d
Thank you for taking the time to share your feedback. We appreciate your recognition of our steady caseload while also highlighting areas where you believe we can improve. At OneWell, we are committed to continuously enhancing the employee experience, including strengthening training resources, improving operational processes, and investing in the support our team receives. Feedback like yours helps us identify opportunities to do better. We value the dedication of every team member and encourage employees to share their concerns directly with leadership or HR so we can better understand their experiences and work toward meaningful improvements. We wish you continued success and appreciate your contributions to OneWell.
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