Pros
You are not alone. Everyone hates it.
Cons
Be careful to view reviews by geography as there are offices in both the US and India. Each locations have their issues. I will be speaking to the Minneapolis office. This company is run by a few emotional narcissists who will cut off their nose to spite their face. Even though they desperately need staff, they will not promote anyone internally except when they decide that you have fulfilled a list of requirements that is never provided to you. At no point in time was I given any feedback that would allow me to learn or grow in my role. When I proved myself in my role, I was still held back from certain responsibilities because I was not “ready” despite not being told what I needed to do to become “ready.” I cannot express how proactive I was in attempting to make this role work. I recognize that all companies have negative qualities but the vindictive nature of the executives, the culture of abuse, and the fact that you are unable to get a meeting with HR all combine to a highly abusive work environment. This micromanagement of hours that have been reported on in many of the reviews not only shows a lack of trust in the middle managers to handle their own staff, but it also allows for no leniency for the fact that their employees are human. If you take a role in this company, get ready to be abused, micromanaged, and not supported in any way shape or form. During my one and only review, even though I had demonstrated my work ethic and had no issues with any of the work, a manager did still find something negative to say. Since she could not critique my work, she made a comment with no base about my personality 6 month prior. This company does not want you to succeed. They want you to settle and put up with their abusive practices for far less pay than market average.
