Pros
Ok, I’m breaking my silence and setting the record straight. I don’t eat at a restaurant or stay at a hotel unless it hits 4.4 stars or above, so why would I work at a company sitting at 3.6 stars as of today? I’ve kept an eye on these reviews over time and noticed something strange. A handful of negative reviews sound suspiciously alike, sometimes even word for word. It’s hard not to wonder if a few bad actors have something to gain from dragging us down. A lot of the one star reviews read like a dramatic breakup letter. I’m sure you’ve seen the familiar story where, no matter how much you try to take the high road, an ex still manages to cast themselves as the saint and you as the cautionary tale. PROS Leadership I trust to have our best interests at heart, and leadership that operates with real transparency. I see a lot of quick takes about the direction of the company, and I’d bet many of the loudest critics don’t actually understand what it takes to run an organization of this size. Coworkers who are bright, hardworking, motivated and committed to our values. Many are people I’d grab a beer with, which is the ultimate litmus test. You will never feel like the smartest person in the room here, and that is a rare and energizing thing. The product and the mission. These belong together. We have the chance to build something meaningful and contribute to work that genuinely makes a positive impact on our country. A long term vision that remains strong in a crowded space full of legacy incumbents and copycats. After attending dozens of trade shows, I can say confidently that many of them are not in it for the right reasons.
Cons
You will work hard. Really hard. We’re upfront about that in interviews, so it shouldn’t come as a surprise. Changing the country one government at a time is not a simple endeavor. Gov tech is a tough vertical. There’s red tape, bureaucracy, and complexity, but that’s exactly why a solution like ours matters. Rapid change is part of the environment. You have to be adaptable or you’ll feel the whiplash. It’s not for everyone, and experiences can vary by team. We’re growing quickly, sometimes unevenly, and it’s on all of us to live our values and build our culture. Compensation can land in the middle of the pack, though high performance moves the needle, and the equity is real.
