Good People but Future is Unclear - Anonymous employee OpenGov Employee Review

3.0
Mar 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and the mission are the best parts of OpenGov. Quick AI adoption was wise. You learn a ton in a short amount of time here.

Cons

The turnover is honestly sad to hear. Return to office was not handled effectively and lots of good people left or were forced out. Losing legacy leadership and knowledge only makes it harder for those who do stick around. Leadership seems to care but the future isn't looking as great as it should. I hope OpenGov can get the ship back on track because the mission and people are worth it.

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OpenGov Response
3mo
Thank you for your thoughtful feedback. We’re glad to hear that our mission and the people at OpenGov stood out to you - those are what make OpenGov special. We take concerns about turnover seriously. While our overall retention remains in line with industry benchmarks, we know that numbers don’t always reflect individual experiences and we’re continually working to ensure OpenGov is a place where people can do the best work of their careers. We also acknowledge that our return-to-office transition was a significant shift. We are a work-from-work culture because we believe acting with urgency and making our customers successful depends on our teams are building side by side. We’re continuing to invest in our offices to make them energizing environments where people are excited to show up and collaborate each day.

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5.0
Jul 14, 2026
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Pros

Fast paced, innovative 10x skills faster anywhere than I ever been Ownership Office Culture - Make it what you will

Cons

not for everyone tough but fair

1.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The startup-era culture here was genuinely good — collaborative, energetic, people-first. As the company grew, so did the ego. Leadership lost what made the place work and replaced it with a top-down, my-way culture that has driven out some of the best people.

Cons

I'm writing the review I wish had existed when I was researching this company. Not checking Glassdoor before I started was my single biggest professional regret. Promotion is positioned during recruiting as a near-term, achievable goal. In reality, the criteria are vague, inconsistently applied, and rarely result in actual advancement. KPIs are set at levels that ensure most reps will fall short — creating a perpetual sense of failure that serves management's pressure tactics, not your career growth. Advancement often appears less tied to clear performance metrics and more dependent on subjective favoritism, including maintaining close alignment with or “sucking up to” hiring managers and leadership, rather than merit alone. Transparency is essentially nonexistent. Turnover in the SDR org specifically is high and ongoing, but it’s never acknowledged or addressed internally. Candidates have no way of knowing the full picture going in. One more thing worth knowing: account executives are coached during training to post positive Glassdoor reviews. Please weigh that when you look at the overall rating. “Unlimited PTO” is also not as flexible as it may be presented. In practice, time off appears to be closely monitored and can be restricted, even for high performers, based on internal perceptions of fairness across the team rather than true flexibility or performance-based trust. This makes the benefit feel more like a recruiting talking point than an actual employee perk.

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