High Caliber Mission for High Caliber Professionals - Anonymous employee OpenGov Employee Review

5.0
Sep 1, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

OpenGov is a terrific company which is purposefully and aggressively seeking to modernize one of the most outdated industries in our country, our nations governments. This is no easy feat, and we are fighting against decades of backwards practices, and archaic attitudes. We are blessed to have built one of the best leadership teams and board of directors in the valley. I feel fortunate every day to work and learn with our leaders and my colleagues throughout the organization. Our CEO, Zac Bookman, is a dedicated and charismatic tier-one leader, who is committed to constant improvement. This attitude has a positive impact on the entire company. He, in addition to our important mission, is one of the primary reasons why both John Chambers and Marc Andreessen have funded the company and sit on our board. OpenGov is for the A-Team only. If you are not an A-Team player, you will likely not last here long. If you are the type of person who is excited to work with the best, and you want to contribute to our society while building a great company, I strongly encourage you to apply. Extremely hard and smart work is expected, and this is why we will be successful. Good ideas are acknowledged, regardless of seniority, and this holds true even as we have doubled in size over the last year and a half. Additionally, we have built a well rounded and experienced executive staff in sales, engineering, and customer success over the last year, while at the same time re-organizing and leveling-up our marketing team. Specifically, our sales organization leadership is high-caliber, which enables tremendous opportunity for both personal and professional growth as a result of our process and their mentorship. Team mentality and shared purpose and vision are key themes, and the work environment is collaborative, not competitive, even in the sales department. We have built a team of creative, intelligent and driven professionals, and as a result, working at OpenGov is a lot of fun. The quality of our product improves with every sprint, and I have no doubt that we will continue to grow at a rapid pace, and change our nation for the better.

Cons

Very few downsides. Hard and smart work is expected and the norm, however, this makes us strong. We are not "playing startup," we are motivated to enable our governments to work more effectively and efficiently.

Explore other reviews about OpenGov

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast paced, innovative 10x skills faster anywhere than I ever been Ownership Office Culture - Make it what you will

Cons

not for everyone tough but fair

1.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The startup-era culture here was genuinely good — collaborative, energetic, people-first. As the company grew, so did the ego. Leadership lost what made the place work and replaced it with a top-down, my-way culture that has driven out some of the best people.

Cons

I'm writing the review I wish had existed when I was researching this company. Not checking Glassdoor before I started was my single biggest professional regret. Promotion is positioned during recruiting as a near-term, achievable goal. In reality, the criteria are vague, inconsistently applied, and rarely result in actual advancement. KPIs are set at levels that ensure most reps will fall short — creating a perpetual sense of failure that serves management's pressure tactics, not your career growth. Advancement often appears less tied to clear performance metrics and more dependent on subjective favoritism, including maintaining close alignment with or “sucking up to” hiring managers and leadership, rather than merit alone. Transparency is essentially nonexistent. Turnover in the SDR org specifically is high and ongoing, but it’s never acknowledged or addressed internally. Candidates have no way of knowing the full picture going in. One more thing worth knowing: account executives are coached during training to post positive Glassdoor reviews. Please weigh that when you look at the overall rating. “Unlimited PTO” is also not as flexible as it may be presented. In practice, time off appears to be closely monitored and can be restricted, even for high performers, based on internal perceptions of fairness across the team rather than true flexibility or performance-based trust. This makes the benefit feel more like a recruiting talking point than an actual employee perk.

7
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