Run fast in the opposite direction. Egos, discrimination, - Customer Success OpenGov Employee Review

1.0
Nov 7, 2019
Recommend
CEO approval
Business Outlook

Pros

- The product, while immature, is great for the space that they're in

Cons

SO many egos. Definite "bro" culture. Fall in line with it or GTFO attitude. If you are a minority or protected class of any sort, count on discrimination and targeting. They literally lost 4 women on a 6 person team in the span of 2 months because of this culture. It is truly a toxic environment unless you are a bro. If you're in sales, count on being let go around 6 months. Over 50% of AEs didn't make it past 6 months. Compensation is terrible and work-life balance is nonexistent. They request positive reviews whenever there are negative reviews posted and managers follow up to be sure you've created one that speaks positively about the company

Explore other reviews about OpenGov

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast paced, innovative 10x skills faster anywhere than I ever been Ownership Office Culture - Make it what you will

Cons

not for everyone tough but fair

1.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The startup-era culture here was genuinely good — collaborative, energetic, people-first. As the company grew, so did the ego. Leadership lost what made the place work and replaced it with a top-down, my-way culture that has driven out some of the best people.

Cons

I'm writing the review I wish had existed when I was researching this company. Not checking Glassdoor before I started was my single biggest professional regret. Promotion is positioned during recruiting as a near-term, achievable goal. In reality, the criteria are vague, inconsistently applied, and rarely result in actual advancement. KPIs are set at levels that ensure most reps will fall short — creating a perpetual sense of failure that serves management's pressure tactics, not your career growth. Advancement often appears less tied to clear performance metrics and more dependent on subjective favoritism, including maintaining close alignment with or “sucking up to” hiring managers and leadership, rather than merit alone. Transparency is essentially nonexistent. Turnover in the SDR org specifically is high and ongoing, but it’s never acknowledged or addressed internally. Candidates have no way of knowing the full picture going in. One more thing worth knowing: account executives are coached during training to post positive Glassdoor reviews. Please weigh that when you look at the overall rating. “Unlimited PTO” is also not as flexible as it may be presented. In practice, time off appears to be closely monitored and can be restricted, even for high performers, based on internal perceptions of fairness across the team rather than true flexibility or performance-based trust. This makes the benefit feel more like a recruiting talking point than an actual employee perk.

7
See reviews by: Helpful|Rating|Date|All