mixed bag - GTM OpenGov Employee Review

2.0
Nov 12, 2022
Recommend
CEO approval
Business Outlook

Pros

-Some amazing people here. Depending on which team you are on, you may be working with the best of the best. -Really unique time to be in GovTech right now. -Vision is awesome, a Mission you can get behind on and an opportunity to make a real positive impact on the world.

Cons

-Product should be further along than it is. Tons of tech debt that causes customer issues that are constantly affecting othe orgs. This is something the company is actively working on, to be fair, but it's nowhere near where it should be. Yes every company in the valley has tech debt, but I've never seen this amount elsewhere, where it affects customers to such a degree. -Poor communication among the GTM orgs as well as b/w GTM and R&D -A lot of the time leadership is more focused on playing politics, playing the blame game and CYA than getting alignment. Then again, there are a few new leaders this year and last who hopefully will make change because it affects morale. Advice: throw out some (not all) of the top level gtm leadership who are incompetent (SE def exception) -You *will* burnout. It's just a matter of when.

Explore other reviews about OpenGov

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work on bleeding edge technologies, and serve your nations public institutions.

Cons

None I can think of.

1.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The startup-era culture here was genuinely good — collaborative, energetic, people-first. As the company grew, so did the ego. Leadership lost what made the place work and replaced it with a top-down, my-way culture that has driven out some of the best people.

Cons

I'm writing the review I wish had existed when I was researching this company. Not checking Glassdoor before I started was my single biggest professional regret. Promotion is positioned during recruiting as a near-term, achievable goal. In reality, the criteria are vague, inconsistently applied, and rarely result in actual advancement. KPIs are set at levels that ensure most reps will fall short — creating a perpetual sense of failure that serves management's pressure tactics, not your career growth. Advancement often appears less tied to clear performance metrics and more dependent on subjective favoritism, including maintaining close alignment with or “sucking up to” hiring managers and leadership, rather than merit alone. Transparency is essentially nonexistent. Turnover in the SDR org specifically is high and ongoing, but it’s never acknowledged or addressed internally. Candidates have no way of knowing the full picture going in. One more thing worth knowing: account executives are coached during training to post positive Glassdoor reviews. Please weigh that when you look at the overall rating. “Unlimited PTO” is also not as flexible as it may be presented. In practice, time off appears to be closely monitored and can be restricted, even for high performers, based on internal perceptions of fairness across the team rather than true flexibility or performance-based trust. This makes the benefit feel more like a recruiting talking point than an actual employee perk.

7
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