ITS ALL ABOUT OUR CUSTOMERS - Solutions Engineer OpenGov Employee Review

4.0
Apr 5, 2024
Recommend
CEO approval
Business Outlook

Pros

It is all about supporting our nations governments. Customer Service Centric, this is a constant Pro as we go above and beyond to help our customers. Great people to work with, great teams, this is a huge plus for me! The culture is amazing as well, I feel supported and appreciated, and the company even cares about my families well being. Training, if you work for OpenGov there is so much training available, for your direct job, other jobs you may be interested in, teams from other departments are always willing to help and show you if you are willing to ask. Rewards hard work, I have worked in multiple different careers and Open Gov is the only career that rewards hard work.

Cons

Turnover has been a concern, there have been in the years that I have been here more than I have noticed in other companies.

Explore other reviews about OpenGov

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work on bleeding edge technologies, and serve your nations public institutions.

Cons

None I can think of.

1.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The startup-era culture here was genuinely good — collaborative, energetic, people-first. As the company grew, so did the ego. Leadership lost what made the place work and replaced it with a top-down, my-way culture that has driven out some of the best people.

Cons

I'm writing the review I wish had existed when I was researching this company. Not checking Glassdoor before I started was my single biggest professional regret. Promotion is positioned during recruiting as a near-term, achievable goal. In reality, the criteria are vague, inconsistently applied, and rarely result in actual advancement. KPIs are set at levels that ensure most reps will fall short — creating a perpetual sense of failure that serves management's pressure tactics, not your career growth. Advancement often appears less tied to clear performance metrics and more dependent on subjective favoritism, including maintaining close alignment with or “sucking up to” hiring managers and leadership, rather than merit alone. Transparency is essentially nonexistent. Turnover in the SDR org specifically is high and ongoing, but it’s never acknowledged or addressed internally. Candidates have no way of knowing the full picture going in. One more thing worth knowing: account executives are coached during training to post positive Glassdoor reviews. Please weigh that when you look at the overall rating. “Unlimited PTO” is also not as flexible as it may be presented. In practice, time off appears to be closely monitored and can be restricted, even for high performers, based on internal perceptions of fairness across the team rather than true flexibility or performance-based trust. This makes the benefit feel more like a recruiting talking point than an actual employee perk.

7
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