Micromanagement & Toxic Work Environment - Sales OpenGov Employee Review

1.0
Jul 24, 2024
Recommend
CEO approval
Business Outlook

Pros

There’s a great opportunity to make a lot of money working in Sales.

Cons

The President of Field Operations was the worst leader I have ever worked for in my career. He tries to motivate and lead through negative comments and many of the sales team members do not care for his style of leadership. He and his GTM leadership team don’t like to receive or hear constructive feedback and see it as a sign of negativity or a team member not being on board with the company. They shy away from difficult conversations like changing a team member’s territory mid-year without communicating the change to that specific team member. They like to surround themselves with direct reports who they know or have worked with in the past that will be “Yes” people and not ask questions or provide constructive feedback. There is A LOT of turnover in Sales. Leadership hired a handful of underqualified Sales Directors and all of them left within a year. They keep open positions posted on hiring websites and LinkedIn to make it seem like they are growing but most of them are posted to backfill employee turnover. Unlimited PTO is promoted as a perk, but it was a painful process to take PTO. My manager tried to make it seem like I was burdening the team anytime I took PTO. I was asked several questions on why I was taking PTO and who was going to carry the workload while I was out even when the request was several months in advance. There was constant micromanagement in Sales. My manager would message me several times throughout the day asking for updates on my forecast. They would typically ask for updates because they were part of several forecast calls throughout the week. They only cared about the numbers and didn’t provide any feedback or offer up opportunities to strategize on specific deals to try and close them sooner or move them along in the pipeline. They were forecast parrots and didn’t provide any value to generating new opportunities or closing existing ones. Many people will say the work environment is fast paced, which is true. But, the environment within Sales does not respect a healthy work-life balance. I was constantly receiving messages and emails at night or on the weekends from my manager or other management team members with the expectation to respond to them as soon as possible. There wasn’t much of an opportunity to unplug at night or on the weekends.

Explore other reviews about OpenGov

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

OpenGov is a great place for professionals who want to grow and make impact. The company invests in coaching and recognizes strong performance with opportunities for promotion. The mission also makes the work more rewarding because every conversation connects back to helping state and local governments operate more effectively.

Cons

The pace is fast and expectations are high. Success requires resilience and a willingness to continuously improve.

1.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The startup-era culture here was genuinely good — collaborative, energetic, people-first. As the company grew, so did the ego. Leadership lost what made the place work and replaced it with a top-down, my-way culture that has driven out some of the best people.

Cons

I'm writing the review I wish had existed when I was researching this company. Not checking Glassdoor before I started was my single biggest professional regret. Promotion is positioned during recruiting as a near-term, achievable goal. In reality, the criteria are vague, inconsistently applied, and rarely result in actual advancement. KPIs are set at levels that ensure most reps will fall short — creating a perpetual sense of failure that serves management's pressure tactics, not your career growth. Advancement often appears less tied to clear performance metrics and more dependent on subjective favoritism, including maintaining close alignment with or “sucking up to” hiring managers and leadership, rather than merit alone. Transparency is essentially nonexistent. Turnover in the SDR org specifically is high and ongoing, but it’s never acknowledged or addressed internally. Candidates have no way of knowing the full picture going in. One more thing worth knowing: account executives are coached during training to post positive Glassdoor reviews. Please weigh that when you look at the overall rating. “Unlimited PTO” is also not as flexible as it may be presented. In practice, time off appears to be closely monitored and can be restricted, even for high performers, based on internal perceptions of fairness across the team rather than true flexibility or performance-based trust. This makes the benefit feel more like a recruiting talking point than an actual employee perk.

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