Toxic leadership, poor culture, high attrition - Anonymous employee OpenGov Employee Review

1.0
Sep 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, hard-working colleagues who genuinely care about doing the right thing. The mission of serving government customers is meaningful in theory.

Cons

Executive leadership is immature and fosters a toxic, male-dominated culture. Attrition is extremely high (easily 30% or more). - a reflection of burnout and lack of trust in leadership. Work-life balance is unsustainable; long hours and unrealistic expectations are the norm. Compensation and benefits are not competitive compared to industry standards. Rampant micromanagement and little autonomy or empowerment at any level. Significant outsourcing of software engineering jobs to India (which is not a good look for a company that sells software to U.S. government customers). Mandatory 4+ days in uninspiring offices undermines flexibility and morale.

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OpenGov Response
10mo
We’re grateful you shared this perspective, and we’re sorry your experience at OpenGov wasn’t the one we strive for, or the one most employees tell us about. Our mission to power more effective and accountable government only works if our teams feel supported, and we remain committed to building a healthy, empowering culture where every employee feels valued and can thrive. Compensation is part of that, and we regularly benchmark our pay and benefits against market standards to stay competitive. And we hear your concerns about attrition. We closely monitor these numbers, and while our attrition rates remain in line with the broader tech industry, we always want to push ourselves to be better. Your feedback helps us get there.

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5.0
Jul 17, 2026
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Pros

You get to work on bleeding edge technologies, and serve your nations public institutions.

Cons

None I can think of.

1.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
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Pros

The startup-era culture here was genuinely good — collaborative, energetic, people-first. As the company grew, so did the ego. Leadership lost what made the place work and replaced it with a top-down, my-way culture that has driven out some of the best people.

Cons

I'm writing the review I wish had existed when I was researching this company. Not checking Glassdoor before I started was my single biggest professional regret. Promotion is positioned during recruiting as a near-term, achievable goal. In reality, the criteria are vague, inconsistently applied, and rarely result in actual advancement. KPIs are set at levels that ensure most reps will fall short — creating a perpetual sense of failure that serves management's pressure tactics, not your career growth. Advancement often appears less tied to clear performance metrics and more dependent on subjective favoritism, including maintaining close alignment with or “sucking up to” hiring managers and leadership, rather than merit alone. Transparency is essentially nonexistent. Turnover in the SDR org specifically is high and ongoing, but it’s never acknowledged or addressed internally. Candidates have no way of knowing the full picture going in. One more thing worth knowing: account executives are coached during training to post positive Glassdoor reviews. Please weigh that when you look at the overall rating. “Unlimited PTO” is also not as flexible as it may be presented. In practice, time off appears to be closely monitored and can be restricted, even for high performers, based on internal perceptions of fairness across the team rather than true flexibility or performance-based trust. This makes the benefit feel more like a recruiting talking point than an actual employee perk.

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