Poor employee and customer value leads to dissatisfaction - Technical Support Engineer OpenText Employee Review

2.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

I no longer work there.

Cons

They do not value their employees. I was told to never take more than a week off at a time, or it was proof you were not needed. They do not value their customers. Channels created to allow customer feedback to management were shutdown because management did not want to have to deal with customers upset about product issues caused by their cost cutting.

Explore other reviews about OpenText

5.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Truly one of the best places to work. The people and the work are both great.

Cons

RTO has been challenging but leadership has been understanding.

See reviews by: Helpful|Rating|Date|All