Predictable work with low pay and poor management - Service Specialist Opensity Solutions Employee Review

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Predictable work and good co-workers.

Cons

Low pay, management doesn't know what they're doing, harping about the "value" we bring to the client organizations without recognizing that same value when reviews come around; the workers are constantly being asked to go above and beyond but only get token "COL" increases that don't actually cover the increase in costs.

Explore other reviews about Opensity Solutions

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The checks clear, work usually involves lots of independent activities depending on the office. It is a job

Cons

Corporate culture in everything, never any raises beyond .25 cents per year, insane levels of middle management so always unclear who's actually in charge or makes decisions. Your role is entirely in the hands of the client, they will drop you in an instant if it works better for them without you there.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The overall work is easy and not too strainuous. Taking Yokohama tire warranty is not bad at all. 2 days in office and 3 days at home is great. The pay holidays are great But!

Cons

The micromanagement and daycare-like environment is exhausting. The three-times-a-month one-on-one "coaching" sessions are not coaching at all—they feel more like nitpicking. The constant criticism, unnecessary constraints, negativity, and inconsistencies create an unhealthy and unbearable work environment. It drains the energy and motivation out of employees.

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