Solid Role but Customer Service Based - Client Advisor Optimal Blue Employee Review

4.0
Aug 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Culture Good Support Fun Place to work

Cons

Very technical Under represented complexity ( answering phones, chats, and ticket log) sometimes simultaneously

Explore other reviews about Optimal Blue

5.0
May 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good leadership Great people Good pay

Cons

None worth being concerned with

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good remote work. Full stop.

Cons

The company operates on a very tight budget and was understaffed during my tenure. As a result, you will be expected to cover 3+ roles simultaneously and work well over 8 hours a day to keep up with management’s expectations. Consider it only if you are passionate about the second mortgage industry (???). This is the only company I regret having on my resume.

See reviews by: Helpful|Rating|Date|All