From Contract to Full Time - Collections Specialist Option Care Health Employee Review

5.0
Nov 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Option Care has been a great experience for me. I started May 2018 as a contract employee in Collections. There is a lot of opportunity here. In my short time here, I have volunteered and gained experience with multiple projects. Management pushes their employees to not just collect a certain amount, but also push them to become leaders in their area and eventually move up within the company. Pros -Great company culture and perks (flexible start time) -Tons of room for opportunity and growth -Management is genuine, and helps to foster individual growth

Cons

I'll be frank, I struggle with finding cons to my time here at Option Care. My hardest struggles include my long drive time,and IT issues. The IT issues as a whole are minimal. There are not many issues. But, on my first day, my name was put in wrong in the system. (I have a very unique last name). This kept me down for a few days while everything was sorted out.

Explore other reviews about Option Care Health

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly, supportive, loving, understanding and family oriented staff

Cons

low pay rate, no promotions.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great colleagues who genuinely care about patients and support one another.

Cons

Leadership often felt disconnected from the realities of the field. Expectations continued to increase despite operational challenges, staffing constraints, and changing priorities. Goals were frequently adjusted, making it difficult to build long-term strategies and maintain momentum. Communication between leadership and the field could be inconsistent, and there was a stronger emphasis on short-term metrics than on supporting sustainable growth. During my time there, the culture became increasingly demanding, with limited recognition for performance and little opportunity for constructive feedback.

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