Culture, Benefits and Pay Need Improvement - Reimbursement Specialist Option Care Health Employee Review

3.0
Dec 17, 2020
Recommend
CEO approval
Business Outlook

Pros

They hire great people who are always willing to help each other out. Co-workers are the saving grace of this company. Management is pretty good about being fair and not having favoritism.

Cons

The culture is lacking. They are making some improvements, but it isn't up to my standards. Management is always in meetings and issues are put on the back burner, but they expect you to act quickly to their requests. They went digital, (meaning no paper cost), and outsourced one department, but refused to keep my pay the same when moving to days. One bonus in three years. The benefits need a revamp. I did not see the point in using my health insurance due to the deductible, HR gave me trouble when trying to add my spouse to dental and vision after I had already had him on the year prior. They do not contribute much to 401(k) and contribute $0 to an FSA. Also, no maternity leave. I was reduced to 50% of my income for 6 weeks, even though they made me take 8 for the c-section and I was told it was because of my class of employment. So, does someone who makes more and can afford time off get the full pay? And to boot, I was the only one working since my husband is disabled. I truly hope they change things around for the better.

Explore other reviews about Option Care Health

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly, supportive, loving, understanding and family oriented staff

Cons

low pay rate, no promotions.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great colleagues who genuinely care about patients and support one another.

Cons

Leadership often felt disconnected from the realities of the field. Expectations continued to increase despite operational challenges, staffing constraints, and changing priorities. Goals were frequently adjusted, making it difficult to build long-term strategies and maintain momentum. Communication between leadership and the field could be inconsistent, and there was a stronger emphasis on short-term metrics than on supporting sustainable growth. During my time there, the culture became increasingly demanding, with limited recognition for performance and little opportunity for constructive feedback.

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