SMALL RAISES - Intake Specialist Option Care Health Employee Review

2.0
Feb 15, 2024
Recommend
CEO approval
Business Outlook

Pros

They are flexible with your schedule sometimes.

Cons

The company has a national limit for each role that they will pay. So if you start at $20 per hour and the cap for your position is $25.00, your raises every year will be as small as possible (No matter how hard you work or your metrics/productivity) because they do not want you to reach your pay cap. They want to keep you here as long as possible. I have worked for this company for 5 years and have gotten less than $2 raise the entire time. I have also been one of the top performers each month. Management is not the best either.

Explore other reviews about Option Care Health

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly, supportive, loving, understanding and family oriented staff

Cons

low pay rate, no promotions.

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation and annual bonus structure

Cons

Despite the fact that leadership touts patient centered care—their actions prove they only care about one thing: profits. Every metric, KPI, and action item is solely focused around maximizing profits. Severely understaffed teams and lack of support from leadership leaves teams vulnerable to mistakes. Also office politics matter way more than anything else. If your leadership likes you? You can do no wrong and everything will be swept under the rug. If they feel threatened by you? You can rest assured you will micromanaged and managed out. A once great company has morphed into a money grab. But that’s also what you expect when you have a COO who has zero operational experience.

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