Only Constant is Change - Customer Success Manager Oracle Employee Review

3.0
Aug 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Learning Opportunities Young Workforce-- most people are young professionals, or straight out of college Large network of people willing to help you learn Good Benefits Decent Salary for right out of school kids

Cons

Unorganized-- managers don't know what is going on any higher than their team, and directors do not share anything with managers Slow to innovate-- oracle is a slow turtle, so any changes that do need to be made are slow to happen Territory arguments-- oftentimes instead of working with sales we are seen as working against sales and have to internally argue about who should speak with a customer Customers don't always come first-- a lot of the time we cannot put our customers first because of odd company policies No Raises or promotion opportunities visible

Explore other reviews about Oracle

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Very cushy at times, not super high pressure

Cons

The actual software you're selling is low to mid tier software so hard to sell.

4.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Every group/division can be different in how they treat their employees, but I'd say overall there is very good atmosphere of trust and fairness. There is a strong focus on education, and they reimburse for outside classes taken (Up to 5k/year I think). Benefits are good, and I'd say quite competitive in the market. Good 401K matching (they'll contribute a max of 3% of your 6% or greater). Free drinks in the breakroom. Flexibility to work from home at times. (If you live 50+ miles away from an office you can work full-time from home...policy).

Cons

They don't try to make the workplace anything special (maybe a pool table and arcade game are cliche or gimmicky?). In the 10 years I've worked there, they've given 2 measly %1 cost of living raises (this is the same with most everyone I've spoken to, some don't get any raises). You will not get a substantial raise ever, unless you leave then get rehired on (they will not match offers, better to leave). New employees that you train will make 10 - 20K more than you several years after you hire on (not just me, they do this to all tenured employees). They will give these untrained, less experienced people higher titles (again this is done to everyone not just me). You learn pretty quickly that you're dispensable. The company has billions in cash and they don't re-invest in their employees, just in acquiring new companies and hiring new people that know nothing that you get to train.

1368
See reviews by: Helpful|Rating|Date|All