My experience - Collections Analyst Oracle Employee Review

2.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits, company’s name recognition, stablished company .

Cons

exploitation, crazy work expectations, micromanagement harassment (manager would call us at 6 am or 9:30 pm, he didn’t care our schedule was 8-5 M-F, oh yes you guessed it he would call on the weekends too). We had 2 mandatory zoom calls at 8 am and 4/4:30) besides the 3-5 calls we would have with costumers scheduled last minute or to discuss a billing issue. No matter how hard I worked management was not happy and kept adding more and more work. Many people quit so management decided to add to my work load Colombia, Ecuador, Chile, besides Peru’s billing which was the roll I was hired for. Long story short, they wanted me to do the work or 4-5 people without extra pay, moreover; they never payed me over time even though I worked passed 5 every day to at least make sure most of the many tasks relieved where done. I have never been so stressed at work like I did at oracle. I was able to learn the very difficult and tedious work, the country’s billing was suffering when I started and I managed to show great results within 2 months, pay was decent at the beginning, however; it was definitely not enough when they added so much to the already heavy work load. I asked for a raise and better work conditions. Nothing changed and management wanted to add more and more work no matter what without any extra pay so for my mental, emotional, and physical health and peace I had to quit. I was in charge of handling millions of dollars in billing and I did a great job but it was never really recognized.

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5.0
Jun 14, 2026
Recommend
CEO approval
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Pros

Good work life balance for an engineer

Cons

Lots of changes in organization structure

4.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Every group/division can be different in how they treat their employees, but I'd say overall there is very good atmosphere of trust and fairness. There is a strong focus on education, and they reimburse for outside classes taken (Up to 5k/year I think). Benefits are good, and I'd say quite competitive in the market. Good 401K matching (they'll contribute a max of 3% of your 6% or greater). Free drinks in the breakroom. Flexibility to work from home at times. (If you live 50+ miles away from an office you can work full-time from home...policy).

Cons

They don't try to make the workplace anything special (maybe a pool table and arcade game are cliche or gimmicky?). In the 10 years I've worked there, they've given 2 measly %1 cost of living raises (this is the same with most everyone I've spoken to, some don't get any raises). You will not get a substantial raise ever, unless you leave then get rehired on (they will not match offers, better to leave). New employees that you train will make 10 - 20K more than you several years after you hire on (not just me, they do this to all tenured employees). They will give these untrained, less experienced people higher titles (again this is done to everyone not just me). You learn pretty quickly that you're dispensable. The company has billions in cash and they don't re-invest in their employees, just in acquiring new companies and hiring new people that know nothing that you get to train.

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