Don't drive for them you'll regret it! - Driver OrderAhead Employee Review

1.0
May 3, 2016
Recommend
CEO approval
Business Outlook

Pros

You will get paid weekly.

Cons

1) The job is advertised "up to $25/hr". You're not gonna get close to that. You get tips and then depending on when you get a job fee that is less than $10 a job. Your jobs are not gonna be super close together, so you're looking at one job an hour, shifts are 3-4 hours typically. When you get your pay statement, they do not breakdown how much you got in tips and your job fee PER JOB. The figure you end up getting is "fishy" for lack of a better word. They mislead you into thinking it's worth doing when really you're just breaking even in gas. On top of that, they charge you a $60 fee for a REQUIRED bag that clearly costs less. 2) There is absolutely no support from Orderahead on what they expect you to do as a driver. The job of the dispatcher is to send you jobs, I get that. But if you have a general question about the job in general and you need to ask the regular staff...good luck getting an answer. They hold these orientations weekly, mislead new drivers and then just turn and burn a week later. We didn't walk through the driver app in the orientation. There were no contact numbers given to new driver's for help. I actually called the regular support line once during business hours and the phone rang til it hung up! I couldn't even leave a message! Don't work for them it's NOT worth it.

Explore other reviews about OrderAhead

5.0
Apr 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Usually got good tips- the dispatch team was good too.

Cons

Sometimes I had to drive at night.

4.0
Jan 14, 2016
Recommend
CEO approval
Business Outlook

Pros

This is a great organization for your first or second opportunity out of college. You'll find that OrderAhead provides you with opportunities that you wouldn't necessarily get at a much larger company. If you work hard and commit the time, you'll find yourself able to work further into what you're specifically interested in, and within a (relatively) short amount of time. You are guaranteed an opportunity to work directly with your team manager on a regular basis, which is a very positive aspect of initial work experience. OrderAhead is a place where you "earn" what you put in. The ups and downs of the company are a fantastic learning experience that will benefit you in your 3rd or 4th career, and that's important to keep that in mind as you build your resume. The best teammates at OrderAhead are those who are able to focus on their own long-term career goals, and not get too absorbed in team movements, adjustments, etc.

Cons

In exchange for the pros, you'll have to accept the longer hours and lower pay relative to larger startups in the area, especially in your first year. Also, smaller companies are by nature often less organized. Expect to work under a fluctuating environment where areas, like team goals/priorities, change on a semi-frequent (quarterly) basis. You'll go through stretches where you won't be particularly enamored by the work you're doing.

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