DONT WORK HERE - Customer Support OrionNet Systems, LLC Employee Review

Very thankful for my job. There are so many families out there that are struggling to put food on the table and roof on their heads. It's been though and very stressful because of Covid-19 but the owners been constantly doing all the best they can and they care about the employees and shows. They're very approachable and listen to someone's needs.

Wearing mask and washing hands which I don't mind.

The team itself is skilled and supportive. Colleagues collaborate well and genuinely try to deliver quality work.

The CEO frequently blames employees for issues outside their control, which damages morale. While encouraging questions in theory, in practice he dismisses them as a “waste of time,” creating confusion and discouraging open communication. Employees are often pushed into tasks unrelated to their actual role (e.g., coding or IT development), making the job description misleading. Leadership lacks transparency and consistency, which erodes trust.