Good benefits... Poor culture - Account Manager Orkin Employee Review

2.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Company vehicle with gas card. Great sales tools. Decent training. Decent benefits. Tons of incentives from gift cards to free food. You get to help businesses protect their brands and assist with public health safety.

Cons

Hustle culture. 6 month ramp up. Expect to be at work before 8 am and work past 5 pm until you build a pipeline. A lot of redundancy in CRM and certain processes. Short term underperformance is met with micromanagement. If the branch is underperforming, it can turn into a stressful environment. Fee for driving company car home. Sales leadership at the branch level seldom have B2B sales experience and are generally from the service side which can create a problem when providing direction and setting expectations for performance.

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Orkin Response
2mo
Thank you for your review. We are glad to know that the company vehicle and training are top benefits for you. It’s unfortunate to hear about your culture concerns with the company. We recommend contacting orkinemployeesupport@rollins.com to discuss further.

Explore other reviews about Orkin

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful place to work and meet chicks.

Cons

chicks sometimes smelled like pest control liquid

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, opportunities for sales depending on region

Cons

Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.

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