STAY AWAY - Customer Service Specialist Orkin Employee Review

1.0
Jan 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay was ok but not worth it in the end

Cons

No established training for Admin, emotional management, stressful environment, severe micromanagement

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Orkin Response
6y
Your feedback is concerning. The environment you are describing should have been reported through Division leadership and Human Resources. Additionally, we have been actively implementing updated training for our Customer Service Specialists (Admin) but it may not have reached this location yet. Thank you for bringing the matter to our attention. Best regards!

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful place to work and meet chicks.

Cons

chicks sometimes smelled like pest control liquid

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, opportunities for sales depending on region

Cons

Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.

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