Regional Management Philosophy (Metro NY) - Manage by fear and intimidation - Branch Manager Orkin Employee Review

1.0
Jan 15, 2022
Recommend
CEO approval
Business Outlook

Pros

The only pro is... this is a large stable company within a recession-resistant sector. Also, the local Route Managers (Technicians) within the branch are GREAT people willing to do whatever it takes to assist the Branch Manager to succeed- that is... until regional management intervenes and requires you to "make staff improvements."

Cons

You will be used and abused for as long as you are willing to accept it. If the metrics within your branch begin to decline, you will constantly have the RM's foot on your throat and be harassed by the same, every minute of the day including off-hours. There are absolutely NO boundaries with respect to your personal life. The regional management team clearly does not understand the NY Metro market, how can they when they aren't from NY.

Explore other reviews about Orkin

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful place to work and meet chicks.

Cons

chicks sometimes smelled like pest control liquid

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, opportunities for sales depending on region

Cons

Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.

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