Avoid at all costs - Customer Service Representative Orkin Employee Review

1.0
May 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Exposure to high stress environment increases capacity to handle difficult situations.

Cons

I cannot stress this enough - run. If you’re even slightly considering working at this company, at any location in the south, run. You would be better working at Panda Express for the same amount of money. The work-life balance is negligible, there are pervasive issues of racism and sexism (reporting those issues doesn’t result in corrective action), micromanagement, deplorable employee engagement (during one “competition” I won expired Halloween candy and a restaurant pamphlet), and the insurance is mediocre at best.

Explore other reviews about Orkin

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful place to work and meet chicks.

Cons

chicks sometimes smelled like pest control liquid

1.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, opportunities for sales depending on region

Cons

Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.

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