May 2, 2022
OrthoArizona Response
2yThank you for sharing your thoughts and feedback in your recent review. We greatly value your input, as it helps us understand what's working well and where we can make improvements.
I'm glad to hear that you find the location convenient, appreciate the clinic's space and equipment, and find our dress code flexible. These aspects are indeed important in creating a comfortable and efficient work environment.
However, I'm concerned to learn about the challenges you've experienced regarding the treatment of technicians by therapists and the absence of a dedicated training period. Your concerns are valid, and we take them seriously.
Respect and a collaborative working environment are fundamental to our organization's values. We will be addressing this issue directly with our therapists to ensure that everyone on the team is treated with the respect and professionalism they deserve. We are committed to fostering a positive and supportive atmosphere among all staff members.
Regarding training, we understand the importance of providing proper guidance and resources to all team members. We will be revisiting our onboarding and training processes to implement a more structured and dedicated training period, which will help you and others in your role feel more confident and prepared.
Your feedback is invaluable in guiding these improvements, and we encourage you to continue sharing your thoughts and concerns with us. Please feel free to reach out directly to me or through our feedback channels. Your feedback plays a vital role in helping us create a better work environment for everyone.
We appreciate your dedication to our clinic and our patients, and we are committed to addressing these challenges to ensure your experience here is positive and rewarding.
Thank you for being a valuable member of our team.