Oct 3, 2023
OrthoArizona Response
2yThank you for taking the time to provide your feedback on your experience here at OrthoArizona. We truly appreciate your input and perspective. Your feedback helps us identify areas for improvement and make necessary changes to create a better work environment for everyone.
We're glad to hear that you find our team and the doctors to be great. We're committed to fostering a positive and supportive atmosphere among our staff.
Regarding the concerns you've raised:
Low Pay: We understand that compensation is an important factor in job satisfaction. We regularly review our compensation packages to ensure that they are competitive within the industry. We are actively working on initiatives to improve compensation for our staff.
Short on Staff: We acknowledge that being short-staffed can be challenging and stressful. We are actively recruiting to address this issue and provide relief to our dedicated staff members. Your patience and flexibility during this period are greatly appreciated.
Lack of Training: We apologize if you feel that there is a lack of training. We are committed to investing in our staffs' growth and development. We will review our training processes to ensure that they are comprehensive and effective.
Processes for DME: We value your feedback on our processes for DME (Durable Medical Equipment). We will assess these processes and work on improving them to make your job more efficient and streamlined.
In response to your advice to management, we appreciate your suggestion. We will certainly make an effort to be more involved in day-to-day operations and work closely with our team until we can find adequate coverage for all shifts. We are actively exploring ways to ensure adequate staffing levels.
Once again, thank you for sharing your thoughts and concerns. We are committed to making OrthoArizona a better place to work for all employees, and your feedback is invaluable in helping us achieve that goal. If you have any further suggestions or concerns, please do not hesitate to reach out to us directly.