STAY AWAY! GOOD PRODUCT; BAD EMPLOYER - Sales Owens Corning Employee Review

1.0
May 21, 2011
Recommend
CEO approval
Business Outlook

Pros

The only thing good about working at Owens Corning is that because they are a reputable company the name is attractive to future employers. As a sales team member we receive extensive training on the Owens Corning sales process (a FLAWED process, but see Cons). Some of those disciplines do carry over well and are an attention-getter on your sales resume.

Cons

I don't know where to start in terms of the Cons... The sales process is so flawed it's a wonder they are a billion dollar company. First, their marketing department, those people responsible for generating leads, are incentivized. This results in them signing up any lead, qualified or not. Clients have reported back to me that they felt bullied to take the appointment and they are not prepared to buy. You get NO information about your lead before-hand and are not allowed to follow-up with your lead afterward. Even if you build a nice repoire with your lead, Owens Corning ONLY BELIEVES IN A FIRST TIME CLOSE. If you don't close on the first appointment they believe the problem is with YOU (not the 5-figure product you are attempting to sell). RIDICULOUS! Most consumers need to think about making such an investment and they are likely wanting to weigh the pros and cons between going with a unique more advanced basement refinishing system as opposed to the cheaper, standard building materials, alternative. So.... - You've spent HOURS traveling to lead and presenting the product (~4 hours + commute) - You've spent your own money on gas and wear and tear on car (no gas allowance, no car) - No base salary or benefits, so you're going in with the knowledge this could be a $0 day After leaving an appointment, if you do not close the sale, the marketing department will call and entice into a 2nd visit. THEY WILL NOT SEND YOU. They will send a different sales associate because, again, they believe the problem is with you, not that the consumer just wasn't ready. It is on these rehash appointments that leads report most often feeling bullied. To make matters worse, leadership/management is terrible. They should truly be ashamed of themselves. There are grey areas when it comes to the commission structure. Sometimes managers will determine what percentage of the commission you "deserve." It's arbitrary! With NO other compensation (base salary), even when you do make a sale, there is no guarantee you are getting the commission due you. While we're on the topic of being sold a bill of goods at the interview... - Was told average closing ratio 30%.... NO WAY! - Was told would only be traveling within 45 minute radius of home office... I've traveled as far as 100 minutes. - Was told average of 6 leads per week. A week could go by with ZERO leads. Management claims slow week. THESE STATEMENTS ARE BACKED BY THEIR EXTREME RATE OF TURNOVER. I TRAINED WITH 10 OTHERS. 9 HAD LEFT BEFORE I MADE MY FIRST SALE. All of my attempts to remain with Owens Corning have failed because emails, calls, texts sent to management regarding my concerns were never answered/returned/addressed.

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Pros

A Very good learning opportunity

Cons

The health risks from working at plants are hard to get around. ex fiberglass

3.0
Jul 9, 2026
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Pros

Great place to work, great training, lots of optional overtime, a unique process that involves many types of equipment to learn about, big growth opportunities and a very promising future for this specific location

Cons

Very outdated equipment, can be more reactive focused than preventive/predictive, there's not enough management or work force to efficiently operate the whole facility at its best

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