Know your worth. Heed the negative reviews. - Anonymous employee Oxford University Press Employee Review

1.0
Jul 3, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great colleagues. Many, especially the lower- and mid-level staff, are incredibly hard-working and talented. Many have also left OUP. Social events are a great opportunity to meet people and bond with colleagues.

Cons

Oxford University Press is a sinking ship. Heed the reviews on Glassdoor. Do you want to work for the lowest-rated company in the industry? Impossible workload, high turnover, complexity, layoffs, no opportunity for growth, the lowest wages in the industry, and oblivious management. This is what awaits you at OUP. It is an open secret: OUP has a huge unpaid overtime problem. Despite continually increasing workloads, my manager was not willing to adjust expectations. Many times, I was explicitly required to work unpaid overtime to complete extra work. While OUP's practice of requiring unpaid overtime work is demoralizing and illegal, what could I do? I am early in my career and wanted to keep my job. If I declined to work unpaid overtime, my manager implied they would find a reason to let me go. In the same conversation, my manager said I was "replaceable." In my time with OUP, nearly half of my department left voluntarily or was let go. The chronic turnover and budget problems mean many of these positions are permanently unfilled. Instead, their responsibilities are delegated permanently to the people who remain. As the team got smaller and smaller, the workload and stress became unmanageable. (You don't have to take my word for it; the abysmal annual employee survey results mirror my experience.) The biggest con: in this environment, there is no opportunity for growth or advancement. I am working in a dead-end position, a problem systemic to OUP. Unsurprisingly, when early-career staff are seen as "replaceable," managers fail to make even minimal investments in their staff. This not a place to learn or develop your career. To the OUP staff now monitoring this site, do not bother replying that you are "concerned" to hear about my individual experience. This is not news. Most nonexempt employees in my department work chronic unpaid overtime in positions without even basic advancement opportunities, and every manager is complicit in this. Realistically, there is nothing we could have done to change this situation that would not have hurt our careers. If a company must resort to unethical and illegal practices to sustain itself, it should no longer exist. And as this is the cost of doing business with OUP, I recommend you don't. Avoid the sinking ship that is Oxford University Press.

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Oxford University Press Response
8y
We have a variety of processes, safeguards, and training programmes in place to enforce our explicit zero-tolerance policy against unpaid overtime for non-exempt employees (meaning “those who are eligible for overtime pay at both the federal and state level in the USA”). If a manager is requiring a non–exempt employee to work unrecorded time, and we cannot see it in our pay records, we must rely on the employees reporting this to management or HR so it can be investigated and remediated. We investigate every single instance of unrecorded time and will take immediate action if we find that a manager is not conforming to our policies. You mention that you felt that nothing could be done that would not hurt you career. We don’t tolerate retaliation in any form, and will work with you to get this resolved, but we do need you to follow our existing procedure for reporting any such instances since we cannot address your concerns without specifics. Please contact Rosann Ashe, Vice President of HR, or, Niko Pfund President of OUP USA directly, and in confidence, so immediate action can be taken. You can also reach out to our confidential external helpline: oup@expolink.co.uk

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