Good filler job - Customer Centre Specialist PACCAR Employee Review

4.0
Jul 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits Jobs for all levels of education

Cons

Hard to advance Bad hours if you work in the call center "family culture" it's not like this Won't offer WFH because they don't want to. Prefer everyone in office

Explore other reviews about PACCAR

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good learning environment for engineering

Cons

Projects can be slow at times

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Not much, if you want a place that's okay with mediocrity, then welcome.

Cons

They blindly follow industry trends not industry standards. We have an initiative to use AI to increase productivity, without a proper plan, without security in mind and lack of general understanding. Consistently understaffed, for example there are teams or parts if teams that have max 4 developer type roles with 36 apps or APIs to support - this has lead to inconsistent code and effort as employees are spread too thin to be able to deliver quality work. Management refuses to take responsibility for issues that arise from being understaffed. Teams are not consistent in what tools and pipelines are used causing even more confusion and delays. Double standards: they don't want to properly promote or give raises to hard workers. Upper management made it clear to direct managers that "meets expectations" was a fine thing to give... To employees doing more than their fair share of work and are doing work outside of their role since they have no one else to do it do to being understaffed.

3
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