best company - Call Center Representative PBS Employee Review

Full of people that love and care about their work

It is a very dangerous time for public media, so opportunities may be limited

Job was fairly autonomous and relaxed.

Complete lack of communication from senior management. Decisions constantly made that affect your work by people who fundamentally don't understand what that work is and will never seek input by those who do. Plans regarding media processes and abilities remain secretive until the last moment from employees, channels and partners. Senior management on the media side of things comes off as delusional towards their knowledge and capabilities of the systems they poorly implemented. Would rather take the advice of vendors trying to sell a product than the staff who knows what needs to be done and how to do it.