Pros
Dedicated, friendly, and helpful co-workers Good benefits
Cons
Much of what happens is reactive and decisions are made on the fly. There is little proactive attention to the well-known issues raised by associates. Leadership is focused on a selective slice of operations, ignoring the overall workload of IT associates, most of whom have other responsibilities. The organization, overall, is ambiguous and siloed. System inefficiencies, manual and flawed processes, last minute decisions, and conflicting priorities are a daily struggle. The communication between and among executives and IT leadership is lacking and agreed to direction and standards are routinely abandoned. Information is not consistently relayed to the associate level, causing confusion, extra work, and frustration for everyone involved. IT leaders are ambivalent and their frustration is evident, resulting in an environment where associates feel as though their hands are tied when it comes to making their situation better.
